Return Policy

REFUND POLICY

SHIPMENT

 

STANDARD SHIPPING ON DOMESTIC ORDERS - PLEASE ALLOW 2-3 BUSINESS DAYS FOR YOUR ORDER TO PROCESS AND 3-5 DAYS TO SHIP.

 

CHANGING SHIPPING ADDRESS

 

SHIPPING ADDRESSES CANNOT BE CHANGED. WE WILL ONLY SHIP TO THE ADDRESS ENTERED WHEN THE ORDER WAS ORIGINALLY PLACED.

 

AM I ABLE TO CANCEL MY ORDER?

 

ONCE AN ORDER IS PROCESSED, WE CANNOT CANCEL OR MODIFY A SHIPMENT.

 

HOW CAN I TRACK MY ORDER?

ONCE YOUR PACKAGE HAS SHIPPED, YOU WILL RECEIVE AN EMAIL WITH CORRESPONDING TRACKING INFORMATION.

 

WHAT IS THE RETURN POLICY?

IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR SHOP.VETERANSINC.ORG PURCHASE, FOR ANY REASON, WE WILL OFFER YOU A RETURN AND REFUND WITHIN 30 DAYS OF PURCHASE. *SOME RESTRICTIONS APPLY.

 

TO REQUEST A RETURN

 

TO BEGIN THE RETURN PROCESS, PLEASE CONTACT INFO@VETERANSINC.ORG AND REQUEST A RETURN. FOLLOW INSTRUCTIONS ON THE CORRESPONDING EMAIL.

 

WHAT IS THE REFUND POLICY?

ONCE YOUR RETURN HAS BEEN PROCESSED, YOU WILL RECEIVE A CONFIRMATION OF YOUR REFUND.